MoneyGram Claim Form

This online remittance claim form is brought to you by Bhutan National Bank Ltd. and the facility is currently made available for BNB account holders only.

Please fill up all the particulars correctly to avoid erroneous transactions.

IF YOU DO NOT HAVE AN ACCOUNT AT BNBL, PLEASE VISIT THE BRANCH/EXTENSION OFFICE NEAREST TO YOU, TO CLAIM THE FUNDS RECEIVED. PLEASE CARRY YOUR CID WITH YOU.

Starting July 1, 2022, INDIVIDUAL recipients of inward remittances are eligible to receive 2% incentive on the converted amount (BTN) provided you submit the required documents to the bank. Remittances received as

  1. Donations;
  2. Foreign Direct Investment;
  3. Receipts against Trade and business activities; or
  4. NGO/CSO and international organization fund transfers, are NOT eligible for the incentive.

More details are provided in the subsequent paragraphs.

Please enter here the MoneyGram Reference Number that you have received.

Receiver Details

Please enter all the details correctly. All fields are mandatory.

Please enter your complete name in the following order: First Name, Middle Name, Surname
Please enter your date of birth in the correct format.
Please provide your complete address here. You should include Street Number (if any), Street Name, Village, Geog, Dungkhag/Throm.
Please enter the postal code here. IF YOU DO NOT HAVE/KNOW THE POSTAL CODE, ENTER "0000"
Please enter the mobile number registered with the bank.
Please enter your CID/ Passport/ SRP number as registered with the bank.

Bank Details

Please enter your bank details correctly

This facility is currently available for BNB account holders only.
Please select the name of the branch/extension where you opened/have your account.
Please note that the name in this field will be matched with the name of the receiver (the name you entered at the beginning) and the transaction processed only if they match.

Sender/ Remitter

Please enter the correct details of who sent you the money

Please enter the full name of the sender in the following order: First Name, Middle Name, Surname.